Shipping and Returns

Domestic Australia

Free Shipping for all orders over $98, otherwise $8 / order. Does not include price offers, price matches, Name Your Price or sale items.

International 

Free Shipping for AUD150 and over orders, international orders are calculated by weight.

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Returns and Refunds

No Returns or exchanges on sale items.

No Returns or exchanges on "Price Waiter"  / "Name Your Price" items

No Returns or exchanges on coupon discounted items

For faulty or incorrectly supplied, original and return shipping fees will be covered by Biggride. If your item looks like it has been damaged in transit - please take photos before opening your package.

Approved Refunds for items purchased on sale will be refunded back at the discounted amount only.

Please contact us before your purchase if you have other questions regarding returns, warranty or exchanges.